1. Privacy Statement
2. Types of Data Collected
We collect two types of information about you: Personally Identifiable Information and Non-Personally Identifiable Information.
- Personally Identifiable Information refers to any information about you which is personally identifiable, including but not limited to your name, email address, shipping address, telephone number, birth date, financial details, and any other information which can be directly associated with you and which you may disclose to us in the course of using our website and other associated services.
- Non-Personally Identifiable Information is information that does not identify you. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (“IP”) address. We, and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our Website through the use of digital tools like Cookies.
3. Collection of Personal Information
- We collect information about you to effectively execute the services provided by our Website. We will collect this information from you by lawful means and not in an unreasonably intrusive manner.
- Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
- The data we collect include, but are not limited to, information you provide to us when you activate your member account in our Website, subscribe to our newsletter, complete a transaction on our Website, participate in our promos including those conducted outside of the Website, or contact us for any reason such as to make an inquiry, provide feedback, file a complaint, or apply for a job in our organization.
- The personal information we gather from you may include, but is not limited to, your name, email address, billing and delivery addresses, phone number, payment information, and other personal information you may voluntarily provide to us in the course of completing a transaction.
- When paying via credit or debit card, we will not be storing your payment card information but this might be collected and stored by a third party payment processing company.
- We may collect personal information from individuals who are not members or customers of our business but whose personal information is voluntarily given to us by those individuals via our Website or social media accounts.
- When you visit our Website, we, and/or third parties, may place cookies on your browser to enhance and manage our website and improve the services we provide to you. In addition, third parties may place and read cookies on your browser, or use web beacons or similar technologies to collect information, including, where applicable, for the Google Trusted Stores program.
- Cookies can be managed by accessing the individual settings in your browser.
4. Using and Disclosing Your Personal Information
- We will generally use or disclose your personal information only for the primary purpose for which it was collected; or for a related secondary purpose where you would reasonably expect us to use or disclose the personal information for that secondary purpose. We may otherwise use and disclose your personal information if you have given us consent for the use or disclosure or it is required or authorised by law.
- We generally use and disclose your personal information to create and maintain your personal account on the Website; process and complete your transactions on our Website; process any inquiries, requests or complaints received from you; send you information about new offers or promos on our Website; send you marketing materials and other content related to the Website, our member companies, affiliates and partners; and monitor and optimize the Website.
- If those purposes for which we have collected the information involve providing personal information about an individual to any third party, we will take appropriate and reasonable steps to ensure any personal information is protected. We will not share your Personally Identifiable Information with other parties except as provided below:
- We provide your information to third parties that provide services to us, including third parties that provide our payment gateway, marketing, logistics and technology support services. We may share your Personally Identifiable Information with such service providers to fulfil orders, deliver packages, send postal or email, administer promotional activities, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card or any other types of payments, operate the Website, troubleshoot, and provide customer service. Sharing this Information will allow the relevant service provider to market directly to you should they choose to do so, and we specifically disclaim any responsibility or liability for the actions of such provider.
- We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers as provided below:
- We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.
- You may opt out of receiving information and other marketing materials by clicking on the Unsubscribe button or by emailing us at email@example.com.
5. Data Security
- We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse.
- You can access your Personally Identifiable Information on our Website through a password and your email address. This password is encrypted and we recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to.
- Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.
- When no longer required, personal information is destroyed in a secure manner or deleted.
6. Data Tracking
- Cookies may be used by us to collect the information such as, but not limited to, the device you are using to access our website, your browser type and capabilities, your IP and geolocation, websites you visited including how you were referred to each web page, and usage statistics.
- In addition, we may use Third Party Advertising Companies to display advertisements on our Website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies.
- Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.
- We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action.
- When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action.
- Pixel tags allow us to measure and improve our understanding of visitor traffic and behaviour on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
7. Access to Your Personal Information
- We will allow you access to the personal information we hold about you within a reasonable time after it is requested. When requesting such access please identify the precise type/s of information requested. You may make a request by contacting us via firstname.lastname@example.org.
- We take those steps reasonable in the circumstances to ensure that the personal information we collect, use and disclose are accurate, up to date and complete. Should you request to correct your information, we will take reasonable steps to correct the information, having regard to the purpose for which it is held. You may lodge a request to correct personal information by emailing us at email@example.com.
8. Other Terms
- Minors under the age of 18 may not use the Website. We do not collect or maintain information from anyone known to be under the age of 18, and no part of the Website is designed to attract anyone under the age of 18. If you are under 18, you may use the Website only with the involvement and supervision of a parent or guardian. Otherwise, please exit this page and do not use or access our Website.
- We may provide areas on our Website where you can publicly post information about yourself, link to your own social media posts, communicate with others, or provide reviews and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a review, you may receive unsolicited messages. We are not responsible for the information you voluntarily and publicly make available on our website and have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.
10. Data Controller
Sophie Paris Philippines, Inc. is the data controller for the purposes of the personal data processed under this Policy.